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FAQ

Frequently Asked Questions

Payments/Deposits

  1. What fees do I need to pay? 
  2. What is the deadline to pay the required fees? 
  3. How do I pay the required fees? 
  4. How much does it cost to live on campus?
  5. If I change my mind about living on campus, do I get my deposit back? 
  6. What is my Pin Number?

Housing Process

  1. How do I access my banner account/House Self Service Account? 
  2. Can I select my roommate?
  3. When do Halls open?
  4. How do I complete the online application? (All Students) 
  5. Is there an overview for RETURNING students? 
  6. Is there an overview for NEW students? 

Housing

  1. What residence halls do I qualify for? 
  2. What are the housing requirements? 
  3. Do I have to live on-campus? 

Residence Hall

  1. Where can I find the contact information for my residence hall? 
  2. Who do I contact for residence hall concerns? 
  3. What is an RE?   
  4. What is an RA?  
  5. What do I do when I need something in my room fixed? 
  6. What furnishings are provided in the room?  
  7. Are pets allowed in the Residence Halls? 
  8. Can I bring my own room decorations?  
  9. Where do I do my laundry?

Summer School Housing

  1. Is there a deposit for summer school?
  2. How do I complete a Summer School Housing Application? 

University Apartments at Ettrick

  1. Do I qualify to live at UAE? 
  2. What fees do I need to pay to begin my housing process with UAE?   
  3. How do I make my payments to UAE 

What fees do I need to pay?

  • New Students must pay a total of $300.00 for housing, $150.00 non-refundable room reservation fee and $150.00 refundable damage deposit.
  • Returning Students must pay the $150.00 non-refundable room reservation fee. 

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What is the deadline to pay the required fees

Returning Students: Payments must post to your banner account no later than April 1, 2016.  New Students (1st Time Freshmen, 1st Time Transfer and Graduate Students): Preferred deadline for payments to post to your banner account no later than May 1, 2016.

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How do I pay the required fees?

 All Payments should be submitted to the Cashier’s Office

 (Make Checks Payable to “Virginia State University”)
In Person:      Room 112, Virginia Hall

By Mail:         Virginia State University,
                      Cashiers Office
                      P.O. Box 9125
                      Virginia State University, VA 23806
By Phone:      (804) 524-5150 (Credit Card payments)
Hours:            Monday-Friday: 8:30am - 3:30pm | Tuesday 8:30am - 3:30pm & 4:30pm-6:30pm
By Web:         https://vsu.afford.com/ - Payments Made via the web will post to your banner account within 7-10 business days. 


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How much does it cost to live on campus?

Please refer to the Virginia State University Tuition and Fee Guide

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If I change my mind about living on campus, do I get my deposit back

  • 1st Time Freshmen, 1st Time Transfer and Graduate Students
    The Housing Damage Deposit of $150.00 is refundable. However, students who withdraw from the university or do not meet the terms of their contract will not be eligible to receive a refund.
F
  • Returning Students
    The Room Damage Deposit of $150 is refundable. However, students who withdraw from the university or do not meet the terms of their contract will not be eligible to receive a refund.

For students who receive a housing assignment and would like to cancel must do so prior to May 15 (Fall) and November 15 (Spring) or be charged a $500 cancellation fee. Please see your Housing and Food Service Terms and Conditions for more details.

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What is my Pin Number?

If you are a first time user of Banner your pin number is defaulted to your birthday, 2 digit month, 2 digit day, and 2 digit year. (xx xx xx)  You will be required to change your pin upon log in, and the new pin must be 6 digits.

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How do I access my banner account/House Self Service Account? 

  1. Go to www.vsu.edu
  2. Go to Trojan Link (at the of the page)
  3. Go to Banner
  4. Click self-service for student
  5. Login with your V# and pin
  6. Click Student, Housing & Financial Aid
  7. Click on Housing Self-Service
  8. Click on Application at the top (choose the corect application)

NOTE: Pin# is defaulted to students Birthdate: 2digit Month, Day and Year. (000000)

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Can I select my roommate?

First time students are allowed to make roommate requests via their online housing application. Both incoming students must request each other on their individual applications and both student must complete all requirements regarding housing prior to being assigned. 

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When do Halls open?

All students move in on August 5th and 6th between 8am and 5pm.

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How do I complete the online application? (All Students) 


How To Complete An Online Application (PDF)


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Is there an overview for RETURNING students?

Returning Students Overview (PDF)

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Is there an overview for NEW students?

New Students Overview (PDF)


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What residence halls do I qualify for?          

Residence Hall

Requirements

Gender*

Langston Hall

Freshmen: Presidential/Provost Scholars

Co-Ed

Branch Hall

1st Time - Freshman

Female

Eggeston Hall

1st Time - Freshman

Female

Seward Hall

1st Time - Freshman

Male

Williams Hall

1st Time - Freshman

Male

VSU Quad I (A side)

1st Time - Freshman

Female

VSU Quad I (B Side)

1st Time - Freshman

Males

VSU Quad II (C Side)

Sophomore/2nd Year Students

Female

VSU Quad II (D Side)

Sophomore/2nd Year Students

Male

Moore/Gateway Halls

Juniors - Seniors - Transfer & Graduate Students

Co-Ed

Whiting Hall

Sophomores - Juniors - Seniors

Co-Ed

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What are the housing requirements?        

 University Affiliated Housing during the academic school year:

  • Returning students must have completed the online application for housing
  • Returning students must register for Fall Classes
  • Returning students must pay $150.00 Non Refundable Room Reservation Fee 
  • New students must be admitted to the university
  • New students must pay $150.00 non-refundable Room Reservation Fee and pay $150.00 room damage deposit.
  • New students must complete housing application online after the $100.00 advance tuition payment has posted to students account.
Payment of fees and submission of a housing application DOES NOT guarantee housing. Space is limited and assigned on a first come first serve.

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Do I have to live on-campus? 

Students with less than 60 earned credit hours are required to live on-campus, unless their permanent home of residency is within a 25 mile radius of VSU, the student is 21 years of age or older, married or previously married, or has completed a tour of military service. Student must obtain a Housing Exemption Request form from the Housing Office or our website, fill it out completely, and return to the Director with the required documentation for approval. Please view the Housing Exemption Request form for further details. 

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Where can I find the contact information for my residence hall? 

Go to the Residence Hall information page

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Who do I contact for housing concerns? 

Student should contact the Residence Educator of the hall of concern. 

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What is an RE? 

A Residence Educator is a professional staff member who supervises, manages, and directs the residence hall and staff.

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What is an RA?

Resident Assistants are student leaders living in the Residence Halls who provide guidance to students from a peer perspective.


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What do I do when I need something in my room fixed?

Contact your Residence Educator or Resident Assistant and have them submit a work order request identifying what exactly needs to be repaired in your room.  Once the request is processed, someone from Facilities Management will attend to the matter.


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What furnishings are provided in the room? 

Generally speaking, each resident is provided with a twin XL-sized bed w/ drawers, a desk and chair.  Rooms that do not have built-in closets are provided with Wardrobes (portable closets).

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Are pets allowed in the Residence Halls? 

Fish in tanks no larger than 10 gallons are the only permissible pets.

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What furnishings are provided in the room? 

Generally speaking, each resident is provided with a regular twin-sized bed w/ drawers, and a desk and chair.  Rooms that don’t have built-in closets are provided with Wardrobes (portable closets).

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Are pets allowed in the Residence Halls? 

Fish in tanks no larger than 10 gallons are the only permissible pets.

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Can I bring my own room decorations? 

Feel free to decorate your rooms with posters and pictures, but remember to use removable adhesive to hold them up.  Nails, tacks, and staples are not approved for hanging, and students will be charged up to $300.00 to repair and paint walls.  Our windows are furnished with vertical blinds so you cannot bring your own curtains.

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Where do I do my laundry

Each Residence Hall is equipped with Coin and University Trojan Card-operated laundry facilities.  The cost for washing is $1.25 per load and for drying is $1.25 per load.  Students may add money to their cards by visiting the cashiers office located in Virginia Hall.

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Is there a deposit for summer school

No, there is no deposit for summer school; students only need to complete the online summer housing application.

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How do I complete a Summer School Housing Application

  1. Log onto www.vsu.edu
  2. Click on Trojan Link
  3. Click on Banner
  4. Click on Current Students
  5. Enter V-Number & Pin
  6. Click on Student, Housing & Financial Aid
  7. Click on MyHousing
  8. Choose “Log In” under Apply Online
  9. Use the drop down menu and choose Summer School Housing Application

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Do I Qualify to live at University Apartments at Ettrick (UAE)?  

  • Student must be enrolled at Virginia State University
  • Have earned a minimum 2.0 Grade Point Average
  • Have 24 credit hours at the time of signing lease (or 15 accepted credit ours and a 2.5 GPA for first time transfer students)

  • Be in good financial standing and judicial standing with the University

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What fees do I need to pay to begin my housing process with UAE?  

  • $40.00 Application fee (New Residents only)
  • $150.00 Non-Refundable Fee (Holds Apartment)
  • $150.00 Refundable Fee (Security Deposit)

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How do I make my payments to UAE?  

In Person:         4010 J. Mitchell Jones Dr.
                         Club House Office
                         Petersburg, VA 23803

By Phone:      (804) 524-5153 (Credit Card payments) 888.744.0026 (Residents Only)

Hours:            Monday – Friday: 9:00 AM – 5:00 PM / Saturday: 10:00 AM – 5:00 PM / Sunday: Closed
By Web:         UniversityApartmentsAtEttrick.com 


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