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FAQ

Frequently Asked Questions

Payments/Deposits

  1. What fees do I need to pay? 
  2. What is the deadline to pay the required fees? 
  3. How do I pay the required fees? 
  4. If I change my mind about living on campus, do I get my deposit back? 

Housing Process

  1. How do I access my banner account? 
  2. How do I complete the online application? (All Students) 
  3. How do I complete a roommate match? (Returning Students)
  4. How do I select a room? (Returning Students)
  5. How do I select a dining plan? (Returning Students)   
  6. Is there an overview for RETURNING students? 
  7. Is there an overview for NEW students? 

Housing

  1. What residence halls do I qualify for? 
  2. What are the housing requirements? 
  3. Do I have to live on-campus? 

Residence Hall

  1. Where can I find the contact information for my residence hall? 
  2. Who do I contact for residence hall concerns? 
  3. What is an RE?   
  4. What is an RA?  
  5. What do I do when I need something in my room fixed? 
  6. What furnishings are provided in the room?  
  7. Are pets allowed in the Residence Halls? 
  8. Can I bring my own room decorations?  
  9. Where do I do my laundry?

Summer School Housing

  1. Is there a deposit for summer school?
  2. How do I complete a Summer School Housing Application? 

University Apartments at Ettrick

  1. Do I qualify to live at UAE? 
  2. What fees do I need to pay to begin my housing process with UAE?   
  3. How do I make my payments to UAE 

What fees do I need to pay?

  • New Students must pay a total of $300.00 for housing, $150.00 non-refundable room reservation fee and $150.00 refundable damage deposit.
  • Returning Students must pay the $150.00 non-refundable room reservation fee. 

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What is the deadline to pay the required fees

  • Returning Students: Payments must post to your banner account not later than April 4, 2014.
  • New Students (1st Time Freshmen, 1st Time Transfer and Graduate Students): Preferred deadline for payments to post to your banner account not later than May 1, 2014.

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How do I pay the required fees?

 All Payments should be submitted to the Cashier’s Office

 (Make Checks Payable to “Virginia State University”)
In Person:      Room 112, Virginia Hall

By Mail:         Virginia State University,
                      Cashiers Office
                      P.O. Box 9125
                      Virginia State University, VA 23806
By Phone:      (804) 524-5150 (Credit Card payments)
Hours:            Monday-Friday: 8:30am - 3:30pm | Tuesday 8:30am - 3:30pm & 4:30pm-6:30pm
By Web:         https://vsu.afford.com/ - Payments Made via the web will post to your banner account within 7-10 business days. 


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If I change my mind about living on campus, do I get my deposit back

The Room Reservation Fee of $150.00 is non-refundable and Damage Deposit of $150.00 is refundable. The room reservation fee is an advance payment toward your account. Students who withdraw from the university will not receive that fee back. For students who receive a housing assignment and would like to cancel must do so prior to May 15 (Fall) and November 15 (Spring) or risk room and board charges. Please see your Housing and Food Service Terms and Conditions for more details. 

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How do I access my banner account? 


How To Access A Banner Account (PDF)


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How do I complete the online application? (All Students) 


How To Complete An Online Application (PDF)


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How do I complete a roommate match? (Returning Students) 

How To Complete A Roommate Match (PDF)

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How do I select a room? (Returning Students) 

How To Select A Room (PDF)


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How do I select a dining plan? (Returning Students)  

How To Select A Dining Plan (PDF)

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Is there an overview for RETURNING students?

Returning Students Overview (PDF)

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Is there an overview for NEW students?

New Students Overview (PDF)


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What residence halls do I qualify for?          

Residence Hall

Requirements

Gender*


Byrd/Branch/Eggleston


Freshmen


Female


Puryear/Williams


Freshmen


Male

Langston

Freshmen: Presidential/Provost Scholars

Co-Ed

Seward

Freshmen

Co-Ed

Moore/Gateway

Seniors/Juniors/Graduate
Non-Traditional Students

Co-Ed

VSU Quad I & II

2nd/Sophomore Year Students
Transfer Students 0-59 Credit Hrs.

Co-Ed

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What are the housing requirements?        

 University Affiliated Housing during the academic school year:

  • Returning students must have completed the online application for housing
  • Returning students must register for Fall Classes
  • Returning students must pay $150.00 Non Refundable Room Reservation Fee 
  • New students must be admitted to the university
  • New students must pay $150.00 non-refundable Room Reservation Fee and pay $150.00 room damage deposit.
  • New students must complete housing application online after the $100.00 advance tuition payment has posted to students account.
Payment of fees and submission of a housing application DOES NOT guarantee housing. Space is limited and assigned on a first come first serve.

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Do I have to live on-campus? 

Freshman, 2nd Year, and Sophomore students are required to live on-campus, unless their permanent home of residency is within a 25 mile radius of VSU, the student is 21 years of age or older, married or previously married, or has completed a tour of military service. Student must obtain a Housing Exemption Request form from the Housing Office, fill it out completely and then the form is submitted to the director for approval. 

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Where can I find the contact information for my residence hall? 

Go to the Residence Hall information page

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Who do I contact for housing concerns? 

Student should contact the Residence Educator of the hall of concern. 

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What is an RE? 

A Residence Educator is a professional staff member who supervises, manages, and directs the residence hall and staff.

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What is an RA?

Resident Assistants are student leaders living in the Residence Halls who provide guidance to students from a peer perspective.


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What do I do when I need something in my room fixed?

Contact your Residence Educator or Resident Assistant and have them submit a work order request identifying what exactly needs to be repaired in your room.  Once the request is processed, someone from Facilities Management will attend to the matter.


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What furnishings are provided in the room? 

Generally speaking, each resident is provided with a regular twin-sized bed w/ drawers, and a desk and chair.  Rooms that don’t have built-in closets are provided with Wardrobes (portable closets).

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Are pets allowed in the Residence Halls? 

Fish in tanks no larger than 10 gallons are the only permissible pets.

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What furnishings are provided in the room? 

Generally speaking, each resident is provided with a regular twin-sized bed w/ drawers, and a desk and chair.  Rooms that don’t have built-in closets are provided with Wardrobes (portable closets).

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Are pets allowed in the Residence Halls? 

Fish in tanks no larger than 10 gallons are the only permissible pets.

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Can I bring my own room decorations? 

Feel free to decorate your rooms with posters and pictures, but remember to use removable adhesive to hold them up.  Nails, tacks, and staples are not approved for hanging, and students will be charged up to $300.00 to repair and paint walls.  Our windows are furnished with vertical blinds so you cannot bring your own curtains.

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Where do I do my laundry

Each Residence Hall is equipped with Coin and University OneCard-operated laundry facilities.  The cost for washing is $1.00 per load and for drying is $.75 per load.  Students may add money to their cards by reporting to the 1Card office located in Virginia Hall.

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Is there a deposit for summer school

No, there is no deposit for summer school; students only need to complete the online summer housing application.

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How do I complete a Summer School Housing Application

  1. Log onto www.vsu.edu
  2. Click on Trojan Link
  3. Click on Banner
  4. Click on Current Students
  5. Enter V-Number & Pin
  6. Click on Student, Housing & Financial Aid
  7. Click on MyHousing
  8. Choose “Log In” under Apply Online
  9. Use the drop down menu and choose Summer School Housing Application

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Do I Qualify to live at UAE?  

  • Student must be enrolled at Virginia State University
  • Have earned a minimum 2.0 Grade Point Average
  • Have 24 credit hours at the time of signing lease
  • Be in good financial standing and judicial standing with the University

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What fees do I need to pay to begin my housing process with UAE?  

  • $40.00 Application fee (New Residents only)
  • $150.00 Non-Refundable Fee (Holds Apartment)
  • $150.00 Refundable Fee (Security Deposit)

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How do I make my payments to UAE?  

In Person:         4010 J. Mitchell Jones Dr.
                         Club House Office
                         Petersburg, VA 23803

By Phone:      (804) 524-5153 (Credit Card payments) 888.744.0026 (Residents Only)

Hours:            Monday – Friday: 9:00 AM – 5:00 PM / Saturday: 10:00 AM – 5:00 PM / Sunday: Closed
By Web:         UniversityApartmentsAtEttrick.com 


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